下面是给美国站和 GMC 用的英文物流政策，可直接贴进 Shopify Shipping policy。

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Shipping Policy

Linen Cat Trees
Operated by ANDREW BARNES GU INC
Website: https://linencattrees.com
Email: service@linencattrees.com
Effective date: September 9, 2026

This policy explains where we ship, how long delivery takes, and what shipping costs. It applies to orders placed on linencattrees.com.

1. Where we ship

We ship to the contiguous United States only (the 48 connected states and Washington, D.C.).

We do not ship to:

• Alaska or Hawaii
• Puerto Rico or other U.S. territories
• P.O. boxes or APO/FPO/DPO addresses
• Addresses outside the United States

If checkout accepts an address we cannot serve, we may cancel that order and refund you.

2. Processing time

Orders are processed in 1–2 business days after payment is confirmed, Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays are processed the next business day.

You will receive a tracking email when the order ships.

3. Delivery time

Standard Shipping usually arrives in 3–7 business days after the order ships.

Delivery dates shown at checkout are estimates. Actual delivery can vary by destination, carrier volume, weather, and the accuracy of your address. We are not responsible for carrier delays after the package has shipped.

4. Shipping rates

Free shipping applies to eligible orders of $69.00 or more before tax, shipped to a qualifying contiguous U.S. address.

If you change the order and the merchandise total falls below $69.00, standard shipping may be added.

5. Carriers

We ship with major U.S. carriers such as USPS, UPS, or FedEx. The carrier depends on size, weight, and destination. Tracking is provided when available.

6. Delivery and your address

Please enter a complete street address that can receive a package. Cat trees and scratchers may ship in large boxes.

You are responsible for:

• A correct name, street address, city, state, and ZIP code
• Any building, gate, or delivery instructions needed
• Receiving the package or arranging pickup if the carrier leaves a notice

If a package is returned to us because of a wrong or incomplete address, refused delivery, or failure to pick it up, we may charge the original shipping cost and the cost to return the package before we reship or refund.

Risk of loss passes to you when the carrier delivers to the address you provided, or when the carrier shows the package as delivered.

7. Lost, stolen, or damaged packages

If tracking shows delivered but you did not receive the box, contact the carrier first, then email us at service@linencattrees.com within 7 days with your order number and photos if the box is damaged.

If the item arrives damaged or the contents are missing, keep the box and packaging and contact us within 7 days of delivery. We will review tracking and photos and then replace the item, refund it, or file a carrier claim as appropriate.

8. Assembly

Many products require home assembly. Please inspect the item before assembly. Assembly time is not included in the delivery estimate.

9. Duties and taxes

For contiguous U.S. orders, applicable state and local sales tax is calculated at checkout where required. We do not charge import duties on domestic U.S. shipments.

10. Order changes and cancellations

If the order has not shipped, email service@linencattrees.com and we will try to change the address or cancel the order. Once it has shipped, we cannot recall the package. Returns follow our Return & Refund Policy.

11. Contact

Linen Cat Trees
ANDREW BARNES GU INC
service@linencattrees.com
https://linencattrees.com