Contact information
Linen Cat Trees
Operated by ANDREW BARNES GU INC
Linen Cat Trees is an online store offering cat trees, scratching posts, and other cat furniture for customers in the contiguous United States.
If you have a question about an order, shipping, a return, an exchange, or one of our products, please contact us using the information below.
Customer Service
Email: service@linencattrees.com
Website: https://linencattrees.com
For questions about an existing order, please include your order number and the email address used at checkout so we can assist you more efficiently.
We typically respond within 1–2 business days, Monday through Friday, excluding U.S. federal holidays.
Customer Service Hours
Monday–Friday
9:00 AM–5:00 PM Eastern Time
Business Address
ANDREW BARNES GU INC
310 Grant Street
Pittsburgh, PA 15219
United States
This is our business mailing address. It is not a retail store, and we do not offer walk-in pickup or showroom visits.
Before You Contact Us
To help us resolve your request as quickly as possible:
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Order or tracking questions: Please include your order number and the email address used at checkout.
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Damaged or missing items: Please include your order number and clear photos of the shipping box and product, if available.
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Returns and exchanges: Please review our Return & Refund Policy for eligibility requirements, exchange options, and return procedures. Approved returns and exchanges are covered by Linen Cat Trees in accordance with that policy.
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Shipping questions: Please review our Shipping Policy for eligible destinations, free shipping, order processing times, and delivery estimates.
Helpful Information
Return & Refund Policy
Learn about our 30-day return window, eligibility requirements, exchanges, refunds, and return shipping.
Shipping Policy
Learn about our shipping area, free shipping, order processing times, delivery estimates, and tracking.
Privacy Policy
Learn how we collect, use, and protect personal information.
Terms of Service
Review the terms that apply when using our website and placing an order.
Contact
For any other questions, please email us at:
We appreciate your interest in Linen Cat Trees and will do our best to assist you as quickly as possible.